CONDITIONS OF SALE



Below the conditions of sale stipulated under Article 7 of the D.lgs. 70/2003 and of the D.lgs. n. 185/99 on distance contracts and guarantees to the buyer, provide the following:

   1. Object Service
   2. Security and Privacy
   3. Commodity and product quality
   4. Prices and payments methods
   5. Purchase order
   6. Shipping costs and delivery times
   7. Foreign customers
   8. General responsibilities
   9. Right of withdrawal and how made
 10. Complains and solutions




1. OBJECT SERVICE

 The purpose of the site WWW.ITALICUM.IT is the sale directed only to the customers throughout the Community, guaranteed and regulated by the existing Community rules described above, of food product, accessories associated with them and various objects invoice and Italian production exclusively on line.
For this purpose, the Supplier show you a virtual catalogue wrote in three languages (Italian, English and German) supply with pictures and information as more detailed and clear as possible, concerning every single marketed item, to encourage the purchase.




2. SECURITY AND PRIVACY
  1. Introduction
 
This privacy policy tells you how the VA.ZI. ITALIA SAS group of companies use your personal data when you visit our website WWW.ITALICUM.IT®, interact with us, and buy our goods and services.
It also tells you about your privacy rights and how the law protects you.
It is important that you read this privacy policy, together with any other privacy policies we may provide, so that you are fully aware of how and why we are using your data.
This privacy policy was last updated on 16th of May 2018 and historic versions can be obtained by contacting us.
If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See How to contact VA.ZI. ITALIA S.A.S. about privacy below.
 
 2. Our website www.italicum.it and the VA.ZI. ITALIA SAS group of companies?

Our website at www.italicum.it sells typical food product and accessoires, not every service. This website is not intended for children and we do not knowingly collect data relating to children.
ITALICUM.IT® is made up of one legal entities:
VA.ZI. ITALIA S.A.S. - Palermo 90147 - Piazza Tommaso Natale, 117 (ITALY)
VA.ZI. ITALIA S.A.S is the data controller responsible for this website and any handling of personal data carried out by or on behalf of VA.ZI. ITALIA S.A.S.

 3. Personal data which we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We collect a variety of information about our Customers (you!) and visitors to the ITALICUM.IT® website.
This personal data falls into these categories:
Identity Data includes title, first name, last name, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media user name.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Profile Data includes your username and password, purchases or orders made by you, preferences, feedback and survey responses, as well as any profile data which we have added (for example, using analytics and profiling).
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services.
Tracking Data includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
Marketing and Communications Data includes your preferences in receiving direct marketing from us and our third parties and your communication preferences
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. To provide better content and service, ITALICUM.IT®’s website uses the Google Analytics service. Google Analytics records mouse actions and scrolling movement, as well as basic interactions with website forms. Google Analytics does not track your browsing habits across other third-party websites and all information about you which reaches Google Analytics contains no personal data about you.
However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you use any of these types of personal data on products you design or create on moo.com, we will not be able to tell. We will treat all the personal data included in designs or products as ordinary personal data.
Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you’ve asked for.

  4. How is your personal data collected?
 
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or through chat or social media.
This includes personal data you provide when you:
sign up to receive the ITALICUMsletter;

make enquiries or request information be sent to you;

create an account on our website;

create designs for products on our website;

order our products or services;

ask for marketing to be sent to you;

engage with us on social media;

enter a competition, promotion or survey;

contact customer services; or

leave comments or reviews on our products or services (please be kind!).

Automated technologies or interactions. As you interact with us, including via the ITALICUM.IT® website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our adverts (including those shown on third party websites).
Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
Technical Data and/or Tracking Data from analytics providers, advertising networks and search information providers;

Contact, Financial and Transaction Data from providers of payment and fraud prevention services;

Identity and Contact Data from data partners; and

Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:


  5.  How we use your personal data
 
Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our products, that’s a contract.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, when we carry out fraud screening as part of the check-out process.

Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.

Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
See Explaining the legal bases we rely on to process personal data to find out more about the types of lawful basis that we will rely on to process your personal data.

  6. Explaining the legal bases we rely on to process personal data
 
We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
We do not carry out any automated decision making.
If you ever have any questions about this, all you have to do is ask. See How to contact ITALICUM.IT® about privacy below.

  7. Advertising, marketing and your communications preferences
 
We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you and tell you about them. This is what we call direct marketing.
We may carry out direct marketing by email, phone, text or post. For example, you might have the ITALICUM.IT®sletter hit your inbox or a cool promotion land on your door mat.
On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up to the MOOsletter or as part of creating an account or the purchase journey – and you have a right at any time to change your mind and say no thank you and opt out (but we’d be really sorry to see you go, so please gives us a chance by fine tuning your preferences before really leaving us!). The easiest way to opt out is to use the unsubscribe link at the bottom of the communication.
Of course, there are lots of different ways you’ll see adverts for ITALICUM.IT® out and about, and not all of these are based on using personal data – sometimes we just buy good old-fashioned advertising space in the real world and websites and social media. If you see ITALICUM.IT®’s adverts on websites and in social media, these may not be directed specifically at you, we might just have bid for the space. But here’s some things we may do that may be specifically directed at you:
emails, for example the ITALICUM.IT® sletter;

text messages, for example with discount codes;

promotions by post, such as great money off shipping offers, or from our trusted retail partners; and/or

phone calls, to tell you something that might be relevant to you and your business.

We also work with partners to try and promote the reach of our adverts and use analytics and retargeting for this reason. We use Tracking Data to deliver relevant online advertising, including via websites and social media.
Tracking Data, and in particular cookies, help us to deliver website and social advertising that we believe is most relevant to you and to potential new customers of ITALICUM.IT®. The cookies used for this purpose are often placed on our website by specialist organisations – and this is also why when you’ve been on the moo.com website, you might see that lovely business card design again. This includes retargeting.
Cookies can also tell us if you have seen a specific advert, and how long it has been since you have seen it. This is helpful, because it means we can control the effectiveness of our adverts and control the number of times people might be shown our adverts (you know, before we risk become annoying). Cookies also help us understand if you’ve opened a marketing email because we don’t want to send you things you don’t read.

8. Cookies
 
You can see from Advertising, marketing and your communications preferences above, that cookies are a tool which we (and everyone one else who operates online) uses for advertising. That is just part of why cookies are used. Generally, they are pretty clever.
Cookies help ITALICUM.IT® work better and provide lots of help in the background to make the process of being a moo.com customer a lot easier. You’d miss a lot of these things if they were gone – like it being easy to log in and move from page to page, and things staying in your cart while you go off and look at other pages.
Other cookies collect information about how visitors use moo.com, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and used to improve how moo.com works.
There are also cookies that allow moo.com to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
There are cookies that collect information about your browsing habits in order to make advertising delivered to you more relevant to you and your interests (see Advertising, marketing and your communications preferences above). They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
When you use ITALICUM.IT®, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It's important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.
We’ve also included links to the third-party websites where you can go to find out more.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

  9. Disclosures of your personal data
 
We may share your personal data with the parties set out below for the purposes set out in this privacy policy. We may also share your personal data if the law otherwise allows it.
We may share personal data with the following categories third parties:
Suppliers and service providers (such as technology service providers, payment processing and fraud prevention providers, manufacturers and post and courier services);

auditors and professional advisers like bankers, lawyers, accountants and insurers; and

government, regulators and law enforcement.

We also share data with third parties connected to advertising, retargeting and analytics. Please see Cookies above, including the cookie list, for more information about who those third parties are.
We may also share data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  10. Payment information
 
ITALICUM.IT® uses third party payment processors PayPal to process payments made for products and services via the ITALICUM.IT® Website. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards (which are high!) and your billing information (which is only used by these payment processors for the purpose of performing fraud protection) is encrypted before being communicated to them. Subject to the below exceptions, your credit card details are communicated directly from your browser to these payment processors - ITALICUM.IT® and VA.ZI. ITALIA SAS never (ever!) sees your full Permanent Account Number (PAN). This means that the payment form is either off-site or displayed in a frame on the payment page.
For PayPal we only store the tokens required to identify the transaction with PayPal, issue refunds and identify transactions made using PayPal.

  11. International transfers
 
Whenever we transfer your personal data out of the EEA, we will comply with applicable data protection law. Some of the mechanisms we may choose to use when undertaking an international transfer are:
The transfer of your personal data is to a country that has officially been deemed to provide an adequate level of protection for personal data by the European Commission.

We may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe (called the “EU Model Clauses”).

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. If the provider is not EU-US Privacy Shield certified, we may use the EU Model Clauses.

We share your personal data within the VA.ZI. ITALIA SAS Group, which will involve transferring your data outside the European Economic Area. We do this using the EU Model Clauses.
Many of our external third-party providers are based outside the EEA, so their processing of your personal data will involve a transfer of data outside the EEA.

  12. Data security
 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  13. Third-party links
 
This website may include links to third-party websites, plug-ins and applications (for example, the ability to sign in with Facebook, Twitter, Google+, Pinterest, Linkedin). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

14. Data retention
 
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers for tax purposes.
We also make a promise to you that you can come back at any time in the future and re-print products you have ordered from us in the past. So, unless you actively delete this information, we keep it, so we can keep our promise to you.
In some circumstances you can ask us to delete your data; see Your legal rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

  15. Your legal rights
 
If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);

The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;

The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;

The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);

The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;

The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);

The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and

Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.

These rights are subject to certain rules around when you can exercise them. You can see a lot more information on them, if you are interested, on the UK Information Commissioner’s Office website.
If you wish to exercise any of the rights set out above, please contact us (see How to contact ITALICUM.IT® about privacy).
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details in How to contact ITALICUM.IT® about privacy below.
You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

   
  16. How to contact ITALICUM.IT® about privacy
 
If you have any questions about this privacy policy, or would like to exercise any of your rights, please email us at info@italicum.it or write to us with your letter addressed to: Data Privacy Manager, VA.ZI. ITALIA SAS - Palermo 90147 Piazza Tommaso Natale, 117 (Italy)
If you need help about our products and services, or this website generally, please contact us on info@italicum.it

 
  17. A little request from ITALICUM.IT® to you
 
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by updating your account. Thank you.
 

 
           
3. COMMODITY AND PRODUCT QUALITY


This firm has the intention to supply the customer and the user of the website www.italicum.it connected with it, with a clear and exhaustive information about the quality of food product and not, showed in the online catalogue and at service for the sale.

How the information given directly by the producer firms, all goods on the website www.italicum.it have Italian origin and coincide with community regulation concerning the security in the production and for the customer; the same makes use of high qualifying standard for the verification of application of the same legislation in different production and commerce phases.

It is a prerogative of the supplier, the commerce of composed food farming items, preserved with salt, brine, oil, sugar and syrup, dried, made of alcohol or fruit, liquid, sauces, creams, of ichthyic bovine, swine, ovine and equine origin, deriving also from attested organic farming and however all those corresponding with certificated regional Italian productions.
Also, items and accessories trade always of certificated Italian manufacture and origin, of different kinds, stuff and destination, combined with products above listed.


Biological supplies which this firm is reliant on and how producer asserted, respect the relative regulation that concern organic farming sector at European level, that is Reg. CEE 2092/91.
Pivotal points of the community regulation are the official recognition of biological as farming method  and the definition of a control system to protect the buyer and to safeguard the producers.
So indications of regulation allow both  the producer and the transformer to carry out them activities in a precise technical context and in certain and uniform legislative structure for all country of CE.

On international scale, the control protocols are defined by organization like the IFOAM (International Federation Of Organic Agriculture Movements), they are recognized by European Union and they are applied in Italy only by organization recognized by the Department for Environment, Food and Rural Affairs.  
These organizations have the task to follow the production and transformation firms in all phases, in particular:

 - Biological conversion phase ( which last for 24 months);

 - To improve and maintain the fertility of the ground;

 - In the application of protection methods against vermin, diseases and plants that grow over;

 - In the control of the absolute prohibition of OGM product use or derived;

 - Management of documentation and company register;

 - In the control of product labelling;

 - In the control of confection, storage and transport of biological product;

 - In the systematic control of every product coming from biological production through analysis laboratory to verify the     absence of harmful and banned elements.


Biological products marketed by this firm and sold through its e-commerce website www.italicum.it are certificated by the consortium for the control of biological products (CCPB) of Bologna, how the producer declared.

Concerning laws that regulate the brand and the quality of food farming products, even though they do not come from biological cultivation, as those that are marketed by this firm, it is possible to consult order CE n. 509/2006 and n. 510/2006, whose application modalities respectively have been arranged with orders CE n. 1216/2007 and n. 1898/2006.

In particular, the article n. 8 of order 510/2006 stipulate the denomination, wordings and symbols which can be used in the marketing of food farming products:

Protected Designation Origin (PDO)

Protected Geographical Indication (PGI).

It is foreseen also the logo for Guarantee Traditional Speciality (STG).

Foretold wordings and relative symbols can appear also on the brand of product coming from other countries, it being understood that marketing on the community territory must be made in the  respect of the effective regulation.

Different from these quality brands are those of wine, classified in:

Indicazione geografica tipica (IGT) wines yielded for the 85% by grapes of geographic area of which take name.

To denominazione di origine controllata (DOC) wines of quality produced in a specific area, whose organoleptic characteristics must respect parameters arranged by preliminary of production.

To denominazione di origine controllata e garantita (DOCG) wines of particular quality and preciousness, subjected to rules of production more severe than wines DOC (double analysis: chemical- physical and organoleptic). DOCG wines must have been recognized DOC wines for almost five years and they must be bottled in container less than 5 litre, which are assured with a state mark.

Food product pre-pack must respect national and community dispositions concerning labelling for its marketing.
This subject is disciplined by directive 2000/13/CE, acknowledged in the Italian order with Legislative decree 181/2003. These rules concern only products that are destined to be exported out of territory.

It is necessary that labelling answer to some essential requirements, like:

Do not induce the purchaser at fault about the characteristics of product.

Do not attribute to the product prevention property, cure and care of diseases, except of natural mineral water and the food product destined to particular pathologies, ordered by dispositions ad hoc.

Also, the label must report some indications in compulsory way:

The denomination of product with the addition of physical condition (powdered, liquid, lyophilized, frozen, smoked, concentrated, etc)

The list of ingredients to be expressed in percentage in descending order of quantity used and the specific name.

Indication of potential allergen.

Indication of the maximum limits for the fat continent in meat products

The net quantity in the liquid volume and mass units for other products.

The date of minimum/maximum storage expressed as day, month, year.

The use by date and any special conditions for storage and use for perishable goods.

The name, address and company name of the manufacturer or packer.

Place of origin and provenance of products.

Instructions if necessary.

The alcoholic strength for beverages with an alcohol continent exceeding 1,2%.

For specific products is obligatory to indicate certain data.

Labels must contain the information in a visible, legible, easily comprehensible and indelible in Italian or translated in Italian.
The European Commission has long recommended that the labels of food products, marketed ought to be written in a official EU language, as long as easily understandable. They are placed in pre-packaging. Only when moving to another site to view this performance, the information can be given on the shipping documents or accompanying.

Any breach of the above standards for products in the catalogue included on the site www.italicum.it, owned by this company may be reported to the fax number 0039.091.532458, by e-mail to the address info@italicum.it or through certified mail A/R headed to VA.ZI. Italia S.a.s. – Piazza Tommaso Natale, 117 – Palermo 90147 (Italia).



4. PRICES AND PAYMENTS METHODS
 

Unless otherwise stated in writing, all prices clearly listed on the site and expressed in euros are exclusive of VAT and do not include additional taxes or other amount. Their validity is always and only one indicated by the purchasing process online as soon as the forwarding order to the supplier by the customer. As prices of some or all items covered may change at any time without notice. The supplier is not liable for taxes or amounts that may be imposed for any reason, other countries.

For each order is issued an invoice to be sent with the goods in a sealed envelope.

Payments under contracts entered into purchase through the site will only be made by credit card or bank transfer in advance to the shipment of goods ordered online. It excludes any form of payment to be paid with the contact of the delivery.
The customer must choose, at the conclusion of the practice of buying online, the chosen method of payment accepted by VA.ZI. ITALIA S.a.s. , that can not then be changed.

Payment by credit card that is supported by PAYPAL will ask the customer subscription to its services or create a personal account for payment procedures (for details, see the readings of the www.paypal.com/uk site or for German Customer www.paypal.de ) through which services the buyer will ensure the security of the transaction to avoid sharing sensitive information to your credit card directly with the seller.
If the customer purchases products with the price paid by credit card, PAYPAL will ensure immediate verification of the validity of the credit card, but will charge the total amount of transport cost and tax only when the order is done, so the customer will have the possibility, at any time before the planned dispatch, to cancel the current order without any refund.
At this stage, that is, between the forwarding and evasion, the customer may not modify the order entered in any way nor increasing or subtracting to the total  goods defined. However, the customer can send a new order to cancel or replace the previous.
VA.ZI ITALY at any time may require to the customer to send additional information or copies of documents proving the ownership of the credit card used for the completion of the purchase order. In the absence of receipt of information or additional required documents by VA.ZI ITAL, VA.ZI. reserves the faculty of not accepting the order, giving contextual notice to the customer addresses delivered in the registration phase (not secured by SSL)

If  the customer chooses to pay via bank transfer, the normal rules apply to credit card payments, but the transaction will be managed by the customer through its own bank that will put the exact amount with no rounding  down or up to its bank account indicated by the time governed by rules established by the EEC on banking, usually within the day following the date of execution, but in some cases 2-3 working days

THE CUSTOMERS CAN PAY WITH BANK TRANSFER TO :


VA.ZI. ITALIA S.a.s. di Anna Maria Vassallo

BANK :    DON RIZZO CREDITO COOPERATIVO SICILIA OCCIDENTALE AGENZIA PALERMO

                      IBAN               :    IT 20 B 08946 04601 000009485937
                      BIC / SWIFT   :    ICRAITRRQA0 (The last digit is a zero)



Payment via wire transfer will be done, for the credit card, together with the closure order and will be credited only when the certainty of the order and anyway always before shipment which will not be made, in any case, without receipt of amount.

It is obvious the refund to the client is only in cases of mutual agreement, the parties agree that there are no acts of the conditions to continue the order fulfilment (eg objective malfunctions of the system or browser, or cases of double payment certificate with double credit) but would always be excluded beyond the usual period of evasion and consequent order and dispatch.

Any request for reimbursement will be considered and evaluated only in compliance with the provisions governing the right of withdrawal, as indicated in paragraph 9 of these conditions.



5. PURCHASE ORDER

Online catalogue published on the website and managed by www.italicum.it VA.ZI ITALY was divided into different sections for each product sector which in turn includes many subcategories as many various types of items within the same sector, both to facilitate the purchase by the customer. Every article on the online catalogue is accompanied by technical specifications provided directly by the manufacturer, as well as additional data and real images of the Article.

Orders are accepted only online via the website www.italicum.it  and has been correctly received by the VA.ZI ITALY by the VA.ZI order is confirmed by the same communication via email,  sent automatically by the system of consecutive minutes and intended only as confirmation of correct reception on platforms support the site, accompanied by:

A unique number (order number).

Summary of the data provided by registration.

Complete list of required goods with VAT included amount and detail of expenditure.

The date and time of the order.

Therefore, assuming that after the dispatch of the order, the customer does not receive an email within minutes with the above data, the proposed purchase will be deemed as not accepted for all legal purposes.

After the automatic confirmation sent to the customer by the system, the supplier undertakes to proceed with the order processing received within two working days, sending the customer confirmation of dispatch email address provided by the customer.
The supplier is completely exonerated from any liability for any delays in order processing procedures, and directly or indirectly attributable to the supplier.

At any time the customer can view his order and his status to escape through the personal area created on the site after the registration done.
The online catalogue is structured in this way in order to provide the customer who wants to purchase, information on current availability of products on display updated in real time; however, given the rapidity of the method of delivery of information online orders and the likely numbers of users simultaneous access to the site, you can not exclude the lack of items previously labelled as “available” and placed in the shopping cart; in this case, the supplier may propose an article with similar characteristics maintaining the same cost as a courtesy, where the difference is greater, or the customer will require the replacement items at its option for the same amount or more. Any difference to the client will accordingly be refunded by bank transfer in a time not exceeding seven days from date of order fulfilment.
In any case, the supplier undertakes to inform the client of any changes to the order, including the cancellation both for shortages and accounting and / or administrative or other nature.

Use the shopping cart for the simulation of purchase by the customer who intends to record data on the site, you agree to absolute and total sales conditions described therein until the required payment, when the conclusion of the transaction, the client allows the supplier as soon as possible to evade the order submitted.


6. SHIPPING COSTS AND DELIVERY TIMES

 
The supplier makes shipment only through courier ;


UPS, administered by the RANDAZZO S.r.l. in Palermo based in Carini (PA)

GLS EXECUTIVE S.p.A. (GLS), administered by the PA TRANSPORT S.r.l in Palermo based in Carini (PA)


VA.ZI. ITALIA S.a.s. is excluding any other form or transportation companies.

In relation to charges levied by the same GLS and UPS, the supplier distinguishes costs by weight and delivery nation differentiated enough to apply a contribution to the costs of participation rather than the full amount, during the calculation of the amount to pay.

To provide each customer estimated information useful to the understanding of calculation additional amount of the order, the supplier provides a table with full details of amounts, as well as applied by the system based on the weight and delivery of the nation the customer will declare.

This table, which may change at any time, in according to the rates from time to time applied by the two carriers, can be found
here :



EXPRESS COURIER COSTS








 
Foreign Countries (max 50 Kg.)
FOR ALL EUROPEAN COUNTRIES NOT INCLUDED IN THE LIST, PLEASE CONTACT OUR STAFF AT THE TIME OF SUBMITTING YOUR ORDER, FOR DETERMINING THE COST OF SHIPPING :

TO THE FOLLOWING SHIPMENT COSTS WE WILL NOT ADD OTHER AMOUNTS OR TAX



Austria / Belgium / Denmark / France (Corsica not included) / Germany / Luxembourg / Netherlands  


Free delivery for orders over € 350,00
excluding value added tax and transport
    

                            Up to Kg.10        € 19,90
                            Up to Kg.30        € 39,90
                            Up to Kg.50        € 59,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden




Balearic Islands / Czech Republic / Poland / Romania / Slovak Republic / Slovenia / Spain ( Canary Islands not included) / Sweden / Ungary / United Kingdom (Scothland not included)            

Free delivery for orders over € 450,00 excluding value added tax and transport

           

                            Up to Kg.10        € 29,90
                            Up to Kg.30        € 39,90
                            Up to Kg.50        € 79,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden




Bulgaria / Estonia / Finland / Ireland South - EIRE / Greece / Greece Islands / Latvia / Lithuania / Portugal (Azoras and Madeira not included)                    

Free delivery for orders over € 600,00 excluding value added tax and transport

 
                          Up to Kg.10        € 39,90
                          Up to Kg.30        € 49,90
                          Up to Kg.50        € 99,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden





British Islands / Croazia / Cyprus / Ireland North / Liechtenstein / Malta / Serbia and Montenegro / Switzerland / Scotland / Turkey / Norway 

Free delivery for orders over € 1000,00
excluding value added tax and transport

                           
           
                            Up to Kg.10        € 150,00
                            Up to Kg.30        € 199,00
                            Up to Kg.50        € 260,00


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden





Azoras Islands / Canary Islands / Corsica / Madeira                     

Free delivery for orders over € 800,00 excluding value added tax and transport

 
                          Up to Kg.10        €   99,90
                          Up to Kg.30        € 139,90


Per ordini con peso oltre i 30 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 30 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 30 kg Versandkosten werden nach der Bestellung berechnet werden

                          




or under “News

The carrier imposes to transport a maximum of 100 kg in weight for all shipments to any destination in the Italian territory, for delivery to destinations outside the Italian territory and in any event within the EC, the maximum drops to 50 kg.

The goods are sent carriage free with any liability to the supplier where the goods were shipped into the port;
if the client withdraws the goods with his own courier, behind indication and express request to ordini@itaicum.it , the risk is seen to be fully borne by the customer after delivery of goods from the carrier at the place of departure to delivery; in this particular case, the supplier will refund the amount improperly charged by the transport system and included in the final calculation;
the customer must still pay the full amount as the balance of the order and wait for reimbursement within maximum 2 working days.

On delivery of goods postage paid, the customer (or whoever has his own delegation to receive the goods) must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document (invoice). In case of discrepancies, the same should be reported with the contact carrier who will write down the details on the same document accompanying addition to writing “we reserve the right” and confirmed within 7 days by fax to 0039.091.532458 or recommended headed to VA.ZI ITALY- Piazza Tommaso Natale, 117 – 90147, Palermo, subject to revocation of asserting their rights in this regard. While the packing is intact, the goods must be verified within 7 days of receipt and any hidden defects, reported in writing by fax or letter sent by recorded delivery. Each alert over these terms, will not be taken into account. For each statement, the customer assumes full responsibility for the statements.


Where the customer has an agreement with his own carrier or decides to use special transport  organizations chosen for this purpose in mind, he will however complete the order and the consequent transaction by bank or credit card; the supplier will take care issue refunds via bank transfer to coordinates provided by the customer, or through any others means of payments chosen by the customer, immediately after withdrawal from the place of departure by the carrier chosen by the customer, within 2 working days.


Transportation means to plan road, so, despite the carrier guarantees delivery within 48 working hours over the Italian territory except for minor and mayor islands which there are at least 78 hours, for any reason, the customer can charges no liability to VA.ZI. ITALIA S.a.s. in case of delay in order processing or delivery of goods covered by purchase contracts.


Force majeure, lack of transportation, local holidays, as well as events that result in an unpredictable or unavoidable delay in delivery or make delivery difficult or impossible, or to cause a significant increase in the cost of delivery against VA.ZI. ITALIA S.a.s. will give the same right to split, postpone or cancel, in the whole or in part, the expected delivery or to terminate the purchase agreement. In such cases, the VA.ZI. ITALIA S.a.s. provide timely and adequate notice of its determination to the email address provided by the customer and the latter will be entitled to a refund of any money already paid, excluding any further claims, in any capacity against of VA.ZI. ITALIA S.a.s..

For deliveries outside Italian territory, the carrier arrangement GLS or UPS guarantees  delivery within 5-7 business days, depending on the conditions of transport areas, sea or road, as well as depend upon blocks operated by police and not from any cause force majeure.

It is understood that any request by the Italian or European Customer would receive the goods with particular urgency, can be satisfied only after the supplier has assessed the feasibility and charge additional amounts payable for the express shipping.

In each case and each destination, from the day following the shipment, you can obtain from the supplier references for traceability of the goods as well as any additional details about the alleged date of delivery.


7. EUROPEAN CUSTOMER

The sale of the items in the catalogue is aimed at Italian and foreign clients, from across the community, therefore there are specific tax rules governing the charging of VAT to all holders of VAT and all private and they belong to the EEC and external to it (Swiss).

Already on order, for all customers during the registration will be declared to reside in one of the member states of European community, outside of Italy, will specify the following statements:

For gentlemen vat number holder client or for registered companies that in billing said to reside in an EU country (INTRACEE), prices shown are VAT exempt, in compliance with former Art. 41 D.L.331/93.

For gentlemen vat number holder client or for registered companies that in billing said to reside outside an EU country (INTRACEE), prices shown are VAT exempt, in compliance with former Art. 8 c2 DPR.633.
 
For gentlemen private customers in billing said to reside in an EU country (INTRACEE), prices shown are subject to VAT pursuant to Art. 41 D.L.331/93;
For gentlemen private customers in billing said to reside outside of an EU country (INTRACEE), prices shown are VAT exempt in observance of former Art.8 c2 DPR.633.


***********

For all residential customers VAT holder that in billing data said to reside in the territories of the European community, in compliance with article 21 of Presidential Decree 633/72 paragraph 2 THERE IS NOT'OBLIGATION TO PUT THEIR TAX CODE NUMBER OR SOCIAL SECURITY NUMBER,Therefore, the supplier issues an invoice, Only  with NAME - LAST NAME - CORRECT AND COMPLETE ADDRESS OF RESIDENCE

For all residential customers VAT number holder that in billing data said to reside in the territories of the European community, in compliance with article 21 of Presidential Decree 633/72 paragraph 2 THERE IS OBLIGATION TO PUT IN THEIR VAT NUMBER THAT WILL BE ON THE SAME INVOICE SHOWED.

***********


Interested buyers will pay the VAT tax in accordance with current regulations and rates of their country of residence for tax purposes.


For gentlemen clients private community, apply the European regulations on tax matters involving the payment of VAT in the country to purchase the good.





8. GENERAL RESPONSABILITIES


Despite VA.ZI. ITALIA S.a.s. undertakes to make the images published much more corresponding as possible to the articles from which it derives, the possibility exists for differences in colours, shades and various details, including specific factors that may be useful for different factors and whose VA.ZI. ITALIA S.a.s. is not in any way responsible.
Goods of food, as well as the types and vintages of wines offered on the site www.italicum.it can be replaced at any time or deleted without notice or communication, in such cases VA.ZI. ITALIA S.a.s. reserves the right to propose to the customer, if this has placed an order for goods not available, goods of equal quality, type and cost of replacement as may be deleted, and decline any responsibility for any consequences thereof.

The VA.ZI. ITALIA S.a.s. is not responsible for the statement made by producers of goods through labelling or communications provided otherwise, so any discrepancy between the contents of the packages as described externally and should be considered the responsibility of the manufacturer.

In accordance with the provisions of national laws and current Community, the economic relationship between the supplier and the customer is governed by legislation to protect consumers only if the customers purchases for personal purposes unrelated to his work. Therefore, the relationship between the supplier and the customer who buys for purposes related to his activities by providing their VAT does not apply regulations to protect consumers, including in particular the D.Lgs n. 185 of 1999 (distance contract), D.Lgs n. 50 0f 1992 (right of withdrawal) and articles 1496 bis and segg. C.c. 

The prices displayed on the site are exempt from VAT and transport, so the total will be accounted for when calculating the order by the customer, include VAT and shipping where applicable; any additional tax demanded by other EU countries do not make VA.ZI ITALIA S.a.s. in any way responsible for any refunds or other requests in some way related to the supply ordered.

VA.ZI ITALIA S.a.s. also is not responsible for any loss or damage, direct or indirect, arising from sale of goods and services offered in the catalogue published in www.italicum.it site, including delayed and/or non-delivery of the product, nor for correspondence to the published specifications of the goods sit in, nor for any fact directly attributable to VA.ZI ITALIA S.a.s.

It is implied that the customer provides, taking responsibility and taking provider harmless from any adverse consequences, that their data provided on acceptance of these general conditions, are accurate and provides insight into the true identity of the customer who also agrees to immediately notify the supplier in writing, including by email at info@italicum.it any