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Shipping costs


SHIPPING COSTS AND DELIVERY TIMES

 
The supplier makes shipment only through courier ;


TNT

BRT

GLS EXECUTIVE S.p.A. (GLS), administered by the PA TRANSPORT S.r.l in Palermo based in Carini (PA)


VA.ZI. ITALIA S.a.s. is excluding any other form or transportation companies.

In relation to charges levied by the same GLS and UPS, the supplier distinguishes costs by weight and delivery nation differentiated enough to apply a contribution to the costs of participation rather than the full amount, during the calculation of the amount to pay.

To provide each customer estimated information useful to the understanding of calculation additional amount of the order, the supplier provides a table with full details of amounts, as well as applied by the system based on the weight and delivery of the nation the customer will declare.

This table, which may change at any time, in according to the rates from time to time applied by the two carriers, can be found
here :



EXPRESS COURIER COSTS








 
Foreign Countries (max 50 Kg.)
FOR ALL EUROPEAN COUNTRIES NOT INCLUDED IN THE LIST, PLEASE CONTACT OUR STAFF AT THE TIME OF SUBMITTING YOUR ORDER, FOR DETERMINING THE COST OF SHIPPING :

TO THE FOLLOWING SHIPMENT COSTS WE WILL NOT ADD OTHER AMOUNTS OR TAX



Austria / Belgium / Denmark / France (Corsica not included) / Germany / Luxembourg / Netherlands  


Free delivery for orders over € 350,00
excluding value added tax and transport
    

                            Up to Kg.10        € 19,90
                            Up to Kg.30        € 39,90
                            Up to Kg.50        € 59,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden




Balearic Islands / Czech Republic / Poland / Romania / Slovak Republic / Slovenia / Spain ( Canary Islands not included) / Sweden / Ungary / United Kingdom (Scothland not included)            

Free delivery for orders over € 450,00 excluding value added tax and transport

           

                            Up to Kg.10        € 29,90
                            Up to Kg.30        € 39,90
                            Up to Kg.50        € 79,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden




Bulgaria / Estonia / Finland / Ireland South - EIRE / Greece / Greece Islands / Latvia / Lithuania / Portugal (Azoras and Madeira not included)                    

Free delivery for orders over € 600,00 excluding value added tax and transport

 
                          Up to Kg.10        € 39,90
                          Up to Kg.30        € 49,90
                          Up to Kg.50        € 99,90


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden





British Islands / Croazia / Cyprus / Ireland North / Liechtenstein / Malta / Serbia and Montenegro / Switzerland / Scotland / Turkey / Norway 

Free delivery for orders over € 1000,00
excluding value added tax and transport

                           
           
                            Up to Kg.10        € 150,00
                            Up to Kg.30        € 199,00
                            Up to Kg.50        € 260,00


Per ordini con peso oltre i 50 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 50 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 50 kg Versandkosten werden nach der Bestellung berechnet werden





Azoras Islands / Canary Islands / Corsica / Madeira                     

Free delivery for orders over € 800,00 excluding value added tax and transport

 
                          Up to Kg.10        €   99,90
                          Up to Kg.30        € 139,90


Per ordini con peso oltre i 30 Kg. le spese di spedizione verranno calcolate successivamente all'ordine.
For orders weighing over 30 kg shipping charges will be calculated after order is placed.
Für Bestellungen mit einem Gewicht über 30 kg Versandkosten werden nach der Bestellung berechnet werden

                          


The carrier imposes to transport a maximum of 100 kg in weight for all shipments to any destination in the Italian territory, for delivery to destinations outside the Italian territory and in any event within the EC, the maximum drops to 50 kg.

The goods are sent carriage free with any liability to the supplier where the goods were shipped into the port;
if the client withdraws the goods with his own courier, behind indication and express request to [email protected] , the risk is seen to be fully borne by the customer after delivery of goods from the carrier at the place of departure to delivery; in this particular case, the supplier will refund the amount improperly charged by the transport system and included in the final calculation;
the customer must still pay the full amount as the balance of the order and wait for reimbursement within maximum 2 working days.

On delivery of goods postage paid, the customer (or whoever has his own delegation to receive the goods) must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document (invoice). In case of discrepancies, the same should be reported with the contact carrier who will write down the details on the same document accompanying addition to writing “we reserve the right” and confirmed within 7 days by fax to 0039.091.532458 or recommended headed to VA.ZI ITALY- Piazza Tommaso Natale, 117 – 90147, Palermo, subject to revocation of asserting their rights in this regard. While the packing is intact, the goods must be verified within 7 days of receipt and any hidden defects, reported in writing by fax or letter sent by recorded delivery. Each alert over these terms, will not be taken into account. For each statement, the customer assumes full responsibility for the statements.


Where the customer has an agreement with his own carrier or decides to use special transport  organizations chosen for this purpose in mind, he will however complete the order and the consequent transaction by bank or credit card; the supplier will take care issue refunds via bank transfer to coordinates provided by the customer, or through any others means of payments chosen by the customer, immediately after withdrawal from the place of departure by the carrier chosen by the customer, within 2 working days.


Transportation means to plan road, so, despite the carrier guarantees delivery within 48 working hours over the Italian territory except for minor and mayor islands which there are at least 78 hours, for any reason, the customer can charges no liability to VA.ZI. ITALIA S.a.s. in case of delay in order processing or delivery of goods covered by purchase contracts.


Force majeure, lack of transportation, local holidays, as well as events that result in an unpredictable or unavoidable delay in delivery or make delivery difficult or impossible, or to cause a significant increase in the cost of delivery against VA.ZI. ITALIA S.a.s. will give the same right to split, postpone or cancel, in the whole or in part, the expected delivery or to terminate the purchase agreement. In such cases, the VA.ZI. ITALIA S.a.s. provide timely and adequate notice of its determination to the email address provided by the customer and the latter will be entitled to a refund of any money already paid, excluding any further claims, in any capacity against of VA.ZI. ITALIA S.a.s..

For deliveries outside Italian territory, the carrier arrangement GLS or UPS guarantees  delivery within 5-7 business days, depending on the conditions of transport areas, sea or road, as well as depend upon blocks operated by police and not from any cause force majeure.

It is understood that any request by the Italian or European Customer would receive the goods with particular urgency, can be satisfied only after the supplier has assessed the feasibility and charge additional amounts payable for the express shipping.

In each case and each destination, from the day following the shipment, you can obtain from the supplier references for traceability of the goods as well as any additional details about the alleged date of delivery.


7. EUROPEAN CUSTOMER

The sale of the items in the catalogue is aimed at Italian and foreign clients, from across the community, therefore there are specific tax rules governing the charging of VAT to all holders of VAT and all private and they belong to the EEC and external to it (Swiss).

Already on order, for all customers during the registration will be declared to reside in one of the member states of European community, outside of Italy, will specify the following statements:

For gentlemen vat number holder client or for registered companies that in billing said to reside in an EU country (INTRACEE), prices shown are VAT exempt, in compliance with former Art. 41 D.L.331/93.

For gentlemen vat number holder client or for registered companies that in billing said to reside outside an EU country (INTRACEE), prices shown are VAT exempt, in compliance with former Art. 8 c2 DPR.633.
 
For gentlemen private customers in billing said to reside in an EU country (INTRACEE), prices shown are subject to VAT pursuant to Art. 41 D.L.331/93;
For gentlemen private customers in billing said to reside outside of an EU country (INTRACEE), prices shown are VAT exempt in observance of former Art.8 c2 DPR.633.


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For all residential customers VAT holder that in billing data said to reside in the territories of the European community, in compliance with article 21 of Presidential Decree 633/72 paragraph 2 THERE IS NOT'OBLIGATION TO PUT THEIR TAX CODE NUMBER OR SOCIAL SECURITY NUMBER,Therefore, the supplier issues an invoice, Only  with NAME - LAST NAME - CORRECT AND COMPLETE ADDRESS OF RESIDENCE

For all residential customers VAT number holder that in billing data said to reside in the territories of the European community, in compliance with article 21 of Presidential Decree 633/72 paragraph 2 THERE IS OBLIGATION TO PUT IN THEIR VAT NUMBER THAT WILL BE ON THE SAME INVOICE SHOWED.

***********


Interested buyers will pay the VAT tax in accordance with current regulations and rates of their country of residence for tax purposes.


For gentlemen clients private community, apply the European regulations on tax matters involving the payment of VAT in the country to purchase the good.



8. GENERAL RESPONSABILITIES


Despite VA.ZI. ITALIA S.a.s. undertakes to make the images published much more corresponding as possible to the articles from which it derives, the possibility exists for differences in colours, shades and various details, including specific factors that may be useful for different factors and whose VA.ZI. ITALIA S.a.s. is not in any way responsible.
Goods of food, as well as the types and vintages of wines offered on the site www.italicum.it can be replaced at any time or deleted without notice or communication, in such cases VA.ZI. ITALIA S.a.s. reserves the right to propose to the customer, if this has placed an order for goods not available, goods of equal quality, type and cost of replacement as may be deleted, and decline any responsibility for any consequences thereof.

The VA.ZI. ITALIA S.a.s. is not responsible for the statement made by producers of goods through labelling or communications provided otherwise, so any discrepancy between the contents of the packages as described externally and should be considered the responsibility of the manufacturer.

In accordance with the provisions of national laws and current Community, the economic relationship between the supplier and the customer is governed by legislation to protect consumers only if the customers purchases for personal purposes unrelated to his work. Therefore, the relationship between the supplier and the customer who buys for purposes related to his activities by providing their VAT does not apply regulations to protect consumers, including in particular the D.Lgs n. 185 of 1999 (distance contract), D.Lgs n. 50 0f 1992 (right of withdrawal) and articles 1496 bis and segg. C.c. 

The prices displayed on the site are exempt from VAT and transport, so the total will be accounted for when calculating the order by the customer, include VAT and shipping where applicable; any additional tax demanded by other EU countries do not make VA.ZI ITALIA S.a.s. in any way responsible for any refunds or other requests in some way related to the supply ordered.

VA.ZI ITALIA S.a.s. also is not responsible for any loss or damage, direct or indirect, arising from sale of goods and services offered in the catalogue published in www.italicum.it site, including delayed and/or non-delivery of the product, nor for correspondence to the published specifications of the goods sit in, nor for any fact directly attributable to VA.ZI ITALIA S.a.s.

It is implied that the customer provides, taking responsibility and taking provider harmless from any adverse consequences, that their data provided on acceptance of these general conditions, are accurate and provides insight into the true identity of the customer who also agrees to immediately notify the supplier in writing, including by email at …….., any change to the data provided.
The customer is also informed of the need to communicate to the supplier a valid email address in order to allow the supplier the forwarding order confirmation and any further communication.

9. RIGHT OF WITHDRAWAL AND HOW MADE


it is recognized as law reviews the recession of the purchase agreement no later than 10 working days of receipt of goods, in compliance with Decree 22/05/99 n.185 (consumer protection and distance contracts).

To exercise the right of withdrawal, the customer must give written notice given by email, stating the reasons if necessary, absolutely no later than 10 working days of receipt of goods, specifying the order number and the object or objects Returns, waiting for written communications provider under authorization.

The return of goods will be provided by the customer, who will also support costs, sending the articles intact and well packaged no later than 10 working days from receipt of goods at the following address:

VA.ZI. ITALY

Piazza Tommaso Natale, 117

90147 – Palermo (Italy)


The VA.ZI. ITALY is not liable for damage, theft or loss of goods being delivered, which remain the responsibility entirely borne by the customer.

Within 30 days of return of products being made and then only after checking the integrity, the VA.ZI. ITALY will reimburse the corresponding amount by bank transfer on bank account notified by the customer or through transfer of the amount debited by credit card.

Failure to comply with the conditions of withdrawal described in these conditions, will return the material wrongly made and the charge of related travel expenses, as well as absolutely exclude any reimbursement to the client.




10 : COMPLAINS AND SOLUTIONS.

Via the “contact us” site www.italicum.it the customer is entitled to submit written or verbal complaint procedures for any unintentional mistake or problem that occurred during the execution of the order or delivery of the goods in some way connected provider.

The pursuit of total customer satisfaction, communication received will be treated with the highest priority and call on third consideration the complains received, if not directly attributable to the same supplier.

The supplier undertakes to find the best solution to customer needs, according to the same and as soon as possible while ensuring full cooperation.